Woodside Grange Care & Residential Home

Woodside Grange Privacy Policy

At Woodside Grange, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect personal data of our residents, staff, and visitors.

Data Controller

Woodside Grange Management Team

Collected Personal Data

We collect the following personal data:

• Residents: Name, address, email, phone number, date of birth, health information, emergency contact details, and care requirements.
• Staff: Name, address, email, phone number, date of birth, employment history, health information, and emergency contact details.
• Visitors: Name, contact details, and relationship to resident.

Purpose of Collecting Data

We collect personal data for the following purposes:

• To provide personalised care and services to our residents.
• To maintain accurate records and ensure the safety and well-being of all residents.
• To manage staff employment and ensure compliance with legal and regulatory requirements.
• To communicate with family members and emergency contacts.
• To manage visits and maintain the security of our facility.

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: Where we have obtained your consent to process your personal data.
• Contractual necessity: To fulfil our contractual obligations with residents and staff.
• Legal obligations: To comply with applicable laws and regulations.
• Legitimate interests: For the purposes of managing and operating our care home.

Data Sharing and Disclosure

We may share personal data with third parties in the following circumstances:

• With healthcare providers and emergency services to ensure appropriate care.
• With regulatory bodies to comply with legal obligations.
• With service providers who assist us in operating our care home, subject to confidentiality agreements.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or alteration. Access to personal data is restricted to authorised personnel only.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. When personal data is no longer required, we will securely delete or anonymize it.

Your Rights

You have the following rights regarding your personal data:

• The right to access your personal data.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data.
• The right to object to or restrict the processing of your personal data.
• The right to data portability.

To exercise these rights, please contact us at:

Contact Details Woodside Grange Management Team Email: contact@woodsidegrange.com Phone: (555) 123-4567 Address: [Your Address Here]

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website and, where appropriate, communicating the changes directly to you.

Complaints

If you have any concerns or complaints about how we handle your personal data, please contact us using the details below. You also have the right to lodge a complaint with the relevant supervisory authority.

Data Controller

Woodside Grange Management Team

Collected Personal Data

Name, Address, Email, Phone Number, Date of Birth, Health Information, Emergency Contact Details

Purpose of Collecting Data

To provide personalised care and services, maintain accurate records, and ensure the safety and well-being of all residents. If you have any questions, please contact us at enquiries@woodsidegrangecare.co.uk or call 01492 548 364